Glassraven Online Support System

In order to streamline update and support requests we utilise an online support ticket system.

If you have a non critical update or support issue please use this online ticketing system to make your request, your request will be assigned a unique ticket number which you can use to track the progress and responses online. For your reference a complete history of all your requests is also provided.

If you have something urgent which requires immediate actioning please always contact us by phone or skype for best response time. Our current contact details can be found on the contact page on our main website.

New Support Ticket

Submit a new support request. Please provide as much detail as possible so we can best assist you.

To update a previously submitted ticket please use the form to the right.

A valid email address is required.

Open New Ticket

Update / Check Ticket Status

View, check the status of, or add further information to, a previously opened ticket.